fb444 Privacy Policy — Your Information Is Our Responsibility

Introduction & Scope

fb444 is a trusted online betting and casino platform in Bangladesh. We give the highest priority to protecting the personal information of our users. In this privacy policy we clearly describe what type of information we collect when you use the fb444 website, mobile platform, or any related service, how it is used, and with whom it is shared.

This policy applies to all registered and unregistered visitors who use fb444's services. By continuing to use our platform, you are considered to have given your consent to the terms of this privacy policy. If you disagree with any part of this policy, please stop using our services and contact us with any questions.

fb444 provides services only to persons aged 21 or above. If any person under age attempts to register on our platform, their information will be immediately rejected during the verification process.

Information We Collect

fb444 collects only necessary and relevant information. The types of information we collect are described in detail below.

Purpose of Data Use

fb444 uses collected information only for the following legitimate purposes. Information is never sold to any third party for commercial purposes.

• To complete the account registration and identity verification process and to ensure secure access to the platform.
• Financial transaction processing — to complete deposit and withdrawal requests accurately and promptly.
• Customer service — our support team uses information to resolve your issues and answer your questions.
• Responsible gaming policy enforcement — monitoring user behaviour to identify and prevent potentially risky situations.
• Verification required to prevent fraud and comply with Anti-Money Laundering (AML) policy.
• Service improvement and personalisation — providing game recommendations and relevant offers based on your preferences.
• Verification of bonus and promotional offer terms — ensuring wagering conditions are met and preventing bonus abuse.
• Analysis of system logs and technical data to diagnose technical issues and ensure platform security.
• Providing necessary information to relevant authorities to comply with applicable laws and regulations.

Cookies & Tracking Technologies

fb444 uses cookies and similar tracking technologies on its website. Cookies are small text files stored in your browser that help improve your browsing experience.

Sharing Information with Third Parties

fb444 never sells, rents, or shares your personal information with third parties for commercial purposes. However, sharing information may be necessary in the following limited circumstances.

Service Provider Partners

We work with trusted partners to provide core services such as payment processing, identity verification, technical infrastructure, and customer support. These partners receive only the minimum information required to perform specific tasks and are bound by confidentiality agreements.

Legal Obligations

fb444 may be required to disclose information in response to applicable law, court orders, or legitimate requests from government authorities. In such cases we will provide only the minimum information necessary to meet legal requirements.

Fraud Prevention

To prevent financial fraud, cyber attacks, or other unlawful activities, fb444 may share necessary information with security agencies or relevant authorities.

Data Security Measures

fb444 has adopted industry-standard technical and organisational security measures to ensure the safety of your information.

• All your data transmissions are encrypted via SSL (Secure Socket Layer) encryption technology, making it impossible for third parties to read or use them.
• Data-at-rest encryption — sensitive information stored in our database, particularly financial and identity information, is secured with advanced encryption methods.
• Access control — through strict role-based access policies, only authorised personnel can access necessary and specific information.
• Regular security audits — fb444's systems undergo regular security testing so that any vulnerabilities can be identified and resolved in time.
• Firewall and intrusion detection systems — advanced network security infrastructure is in place to protect against external cyber attacks.
• Two-Factor Authentication — an additional security layer to prevent unauthorised access to accounts.
• Data backup and recovery plan — regular backups to ensure data continuity in the event of any technical failure.

While fb444 maintains the highest security measures, no digital system is entirely free of risk. We therefore request that you keep your account password confidential, use a strong password, and immediately notify our support team if you notice any suspicious activity.

Data Retention Period

fb444 retains your personal information only for as long as it is needed to fulfil the purpose for which it was collected or as required to comply with applicable law. The key principles governing retention periods are as follows.

• Active account data: All information is retained while your account is active and is used as needed to provide services.
• Financial transaction records: Transaction information is retained for a defined period to meet legal and regulatory requirements.
• After account closure: When an account is closed or deactivated, information is securely retained until the legal time limit has passed and is then securely deleted.
• Marketing and communication data: Retained until you withdraw consent or until a defined period has elapsed.

Your Rights

fb444 respects your rights over your personal information. Your key rights are described below.

To exercise any of the rights listed above, contact our support team directly. We will process your request as quickly as possible. In some cases we may not be able to fully delete information or stop processing due to legal obligations; in such cases we will inform you of the detailed reasons.

Protection of Minors

fb444's services are for persons aged 21 or above only. We do not knowingly collect or retain information from persons under the age of 21 under any circumstances.

We take age verification steps during the registration process. If for any reason information belonging to a minor enters our system, the relevant account will be immediately closed and all collected information will be securely deleted.

If a parent or guardian believes their child has registered on fb444, please contact our support team immediately. We will investigate the relevant account and take the necessary action.

Policy Changes & Updates

fb444 reserves the right to change or update this privacy policy as needed. For any significant changes we will take the following steps.

• Registered users will be notified by email in the case of important changes.
• A clear notice about the change will be displayed on the website.
• The date of the update will be clearly stated at the beginning of this document.
• Continuing to use the platform after a change is made will be considered your acceptance of the updated policy.

We recommend that you review this privacy policy periodically. If you disagree with any change, please contact us or request that your account be closed.

Contact Us

If you have any questions, concerns, or requests to exercise your rights regarding this privacy policy, please contact the fb444 support team. Our team is available 24 hours a day, 7 days a week in both Bengali and English.